Rivera del Rio

has implemented the following measures based on standards set forth by Mexico, US and Canada:

  • Rigorous cleaning and sanitization of guest rooms.

  • Frequent sanitization of high-contact points, such as door handles, reception counters, bathrooms and kitchen area.

  • Hand sanitizers placed at guest contact area - (lobby and rooms)

  • Provision of medical masks and gloves for our guests and employees upon request, subject to availability.

  • Training of our employees ensuring proper hand hygiene and awareness of COVID-19. This is vital to help combat the spread of viruses and the health of our employees and guests.

We care for our guests and employees by introducing additional measures to safeguard their wellbeing. Our employees have been briefed on the guidelines provided by the World Health Organization and local health authorities. They are ready to render assistance to any guest that may feel unwell.